Blog

Appunti per una knowledge base che resta vera

Quello che impariamo facendo knowledge management per Microsoft 365, e quello che va storto quando nessuno se ne occupa. Li scrive chi fa SecondBrain 365, l'agente AI che scrive e tiene aggiornata la knowledge base del tuo team dentro Microsoft 365.

Illustrative example: an AI assistant panel drafting a section of a SharePoint knowledge base page that a person reviews before publishing

04 novembre 2026

Copilot in SharePoint for Your Knowledge Base

Copilot in SharePoint began rolling out to general availability on September 30, 2026. What it does, what it costs, and where your pages still need a person.

Continua a leggere

A former Viva Topics page left in SharePoint, whose AI updates stopped in February 2025, next to a four-step plan

04 novembre 2026

What to Do With Your Viva Topics Content Now

Viva Topics was retired in February 2025, but published pages are still in your tenant. A cleanup checklist to find them, decide what to keep, stop the drift.

Continua a leggere

Illustrative example: two knowledge base pages about the same store opening that give different go-live dates and owners

04 novembre 2026

When Your Knowledge Base Contradicts Itself

A knowledge base rarely fails by being empty. It fails when two pages disagree and nobody notices. How contradictions get in, and how to catch them early.

Continua a leggere

A company wiki populated with topic pages inside Microsoft 365

12 ottobre 2026

Why Company Wikis Die — and What the First Day Has to Do With It

Most company wikis don't fail from bad software. They fail because they start empty, nobody writes the first page, and six months later nobody trusts what's there. Here is the pattern — and how to break it.

Continua a leggere

Una domanda sulla tua knowledge base?

Scrivici. Ti risponde una persona del team entro un giorno lavorativo.

Useremo quello che scrivi qui solo per risponderti.